Privacy Policy

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This Privacy Notice outlines how Vitamilla uses, discloses, and protects the personal information we collect from or about you as a visitor to our websites, a consumer of our products or services, or in other instances where this Privacy Notice is provided to you. We respect your privacy and are committed to protecting your personal information.

Before submitting personal information to us or using our websites, please review this Privacy Notice carefully. Vitamilla may supplement this Privacy Notice depending on which products or services you use or where you live. If you are a resident of California, Colorado, Connecticut, Virginia, or Utah, please review your additional state-specific information below. If you are located outside the United States or Puerto Rico, please review the applicable Privacy Notice for your jurisdiction.

In this Privacy Notice, we explain:

What personal information do we collect about you?
How do we collect your personal information?
Why do we collect your personal information?
How do we disclose your personal information?
Cookies and other technologies
Marketing opt-out
Your California privacy rights
Rights for residents of Virginia, Colorado, Utah, and Connecticut
How long do we keep your personal information?
How do we protect your personal information?
Information for visitors from outside the United States or Puerto Rico
Third party links
Children’s privacy
How we update this Privacy Notice
Contact information

What personal information do we collect about you?

We collect information that is personal to you and can be used to identify you. The types of personal information that we collect depend on your interactions with us. Over the last 12 months, we may have collected personal information that generally falls into the following categories:

Identifiers: Such as your name, alias, postal address, telephone number, unique personal identifier, online identifier, your written or digital signature, device ID, internet protocol (IP) address, email address, account name, or other similar identifiers, as well as demographic information such as your country of residence.
Information contained in our customer records: Such as your residence and other demographic data, information you submitted to complete purchases on one of our websites (credit card information or other bank/payment information).
Characteristics of protected classification: Such as your race, gender, age, nationality, physical or mental disability, religion, date of birth, income, and family size.
Commercial information: Such as information regarding products or services you purchased, obtained, or considered, and your feedback, reviews, and/or testimonials about such products or services.
Biometric information: Such as your face, iris or retina imagery, fingerprint, voice recordings, and sleep, health, or exercise data that contain identifying information.
Internet or other electronic network activity information: Such as your browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement.
Geolocation data: Such as geographic location information about a particular individual or device.
Audio, electronic, visual, thermal, olfactory, or similar information: Such as a recording of a customer service call or profile photograph.
Sensitive information: A type of personal information that may be afforded special protections under privacy laws. Examples of the sensitive information we may collect include information about your medical history, mental or physical condition, medical treatment, social security number, driver’s license number, and passport number.

How do we collect your personal information?

We collect personal information in a variety of ways. We collect personal information directly from you, from your authorized representatives, government entities, public records, research partners, data resellers, marketing vendors, business service providers, healthcare providers, and other third parties from whom you direct us to collect your personal information. We also collect your personal information through our use of cookies and other data collection technologies on our websites and mobile apps.

Why do we collect your personal information?

We collect your personal information to manage our relationship with you, improve our products and services, and for other internal business purposes. We describe these purposes for collection in more detail below, as well as the categories of personal information we collect to achieve each purpose.

To manage our relationship with you: This includes providing our products and services to you; granting you access to our sites and facilities; delivering customer service (e.g., responding to your requests and managing your account and preferences); communicating with you, including sending you transactional and administrative messages as well as promotional information about Vitamilla products/services, co-branded offers and offers related to products/services of Vitamilla preferred partners; inviting you to submit feedback, reviews, and/or testimonials about our products and services, participate in research, or attend events; and for other purposes that may be detailed before the time your information is collected.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.
To improve our products and services: This includes managing the quality of our products and services; analyzing information from external sources such as Google, Facebook, Twitter, and others; performing analytics and understanding the preferences of our customers; and conducting market research to gain insights and feedback on current and new product ideas.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.
To manage and improve our internal processes and business operations: This includes managing our network and information systems security; managing our workforce effectively; and preparing and performing management reporting and analysis, including analytics and metrics.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.
To comply with law and for other legal purposes: This includes following applicable laws and regulations; responding to lawful requests from competent public authorities; informing you about changes to our terms, conditions, and policies; exercising or defending Vitamilla against potential, threatened, or actual litigation; and protecting Vitamilla’s or your vital interests, or those of another person.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.

We only use and disclose your sensitive personal information for the following purposes: performing services or providing goods reasonably expected by an average consumer; detecting security incidents; resisting malicious, deceptive, or illegal actions; ensuring the physical safety of individuals; for short-term, transient use, including non-personalized advertising; performing or providing internal business services; and verifying or maintaining the quality or safety of a product, service, or device.

How do we disclose your personal information?

We disclose your personal information within Vitamilla and outside of Vitamilla to manage our business and our relationship with you, to provide advertising, to conduct research, and to the extent necessary to follow laws and regulations. We describe these purposes for disclosure in more detail below, as well as the categories of personal information we disclose and to whom we disclose it.

To our service providers: Who help us operate and manage our business and our relationship with you. Our service providers provide the following services to us: internet, operating systems, platforms, and other IT services; joint marketing services; advertising and data analytics; social networking; and clinical studies and market research services. It is our practice to prohibit our service providers from using or disclosing your personal information for any purpose other than providing services to us.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.
To Vitamilla companies and our affiliates: For the following purposes: to manage our relationship with you; to operate our business and websites properly; and to protect the health and safety of our personnel, clients, guests, and the general public. Please contact us if you would like a list of our affiliates.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.
To local or foreign regulators, or government and law enforcement authorities: For the following purposes: when we have a legal obligation to do so; to enforce our terms and conditions; to protect our rights, privacy, safety, or property, and/or those of our affiliates, you, or others; and for other legal reasons.
Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.
In connection with a sale or business transaction: Such as a merger, consolidation, change in control, joint venture, assignment, transfer of assets, reorganization

, or other business combination. We may disclose your personal information to third parties during negotiations. We may also share your personal information with actual or prospective purchasers of our business or assets. If Vitamilla, or any part of our business, is sold, your personal information will be transferred to the acquirer.

Categories of personal information used for this purpose: Identifiers; Information Contained in our Customer Records; Characteristics of protected classification; Commercial information; Biometric information; Internet or other electronic network activity information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; Sensitive information.

Cookies and other technologies

Our websites and applications use cookies and other technologies to collect information about your device and your use of our services. This helps us to improve and personalize your experience, understand usage and performance, and enable tailored advertisements.

What are cookies? Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. These files help us to provide more convenience and improved experiences on our websites.
Why do we use cookies and other technologies? We use cookies and other technologies to save your preferences, for security, to gather statistical data, and to provide and improve our services. For example, we use them to understand how our websites are being used, improve our services, remember your preferences, and provide relevant advertisements.

You can set your browser to not accept cookies, but this may limit your ability to use our websites. You can also use the preferences settings on your browser to manage cookies and other technologies.

Marketing opt-out

You may opt-out of receiving marketing emails from us by following the unsubscribe instructions in each email or by contacting us directly. However, we may still send you transactional or administrative messages.

Your California privacy rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This includes the right to know about the personal information we collect about you and how we use it, the right to access and delete your personal information, the right to opt-out of the sale of your personal information, and the right to non-discrimination for exercising your privacy rights.

Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Right to Opt-Out of the Sale of Personal Information: We do not sell your personal information to third parties.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, please contact us at the provided contact information below.

Rights for residents of Virginia, Colorado, Utah, and Connecticut

If you are a resident of Virginia, Colorado, Utah, or Connecticut, you have specific rights regarding your personal information under applicable state laws. These include the right to know, the right to access, the right to delete, the right to correct inaccurate personal information, and the right to opt-out of targeted advertising, sale of personal information, and profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your rights, please contact us at the provided contact information below.

How long do we keep your personal information?

We keep your personal information for as long as necessary to fulfill the purposes for which we collected it, to meet our legal obligations, to resolve disputes, and to enforce our agreements. The retention period for personal information varies depending on the type of information and the purpose for which we collected it.

How do we protect your personal information?

We implement a variety of security measures to protect your personal information. These measures include physical, technical, and administrative safeguards designed to protect against unauthorized access, disclosure, and misuse of your personal information. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information.

Information for visitors from outside the United States or Puerto Rico

If you are visiting our websites from outside the United States or Puerto Rico, please be aware that your information may be transferred to, stored, and processed in the United States or Puerto Rico. The data protection laws in the United States and Puerto Rico may differ from those in your country. By using our websites, you consent to the transfer of your personal information to the United States or Puerto Rico.

Third party links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of these websites before providing any personal information to them.

Children’s privacy

Our websites are not directed at children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

How we update this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Notice on our websites, and the updated Privacy Notice will be effective as of the date of posting.

Contact information

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

Email: contact@vitamilla.com
Address: A1-501, Ganga Samruddhi, Wanowrie, Pune 411040
Phone: +9120 41043832